Expert help when you need it

Fast, honest computer service for homes and businesses across Jefferson & Clallam Counties. Same-week appointments. You'll know the price before we start.

Got a scary popup or think you've been hacked? Don't click anything. Call us: 360-643-0072. We deal with this every week.

Illustration of a customer bringing their laptop in for repair

Residential Services

Home & personal

PC Tune-Up & Security Audit

Is your computer slow, freezing, or taking forever to start? We dig into what's causing it, clean out the junk, and check for anything dangerous. When we're done, you get a written report explaining what we found and what we'd recommend going forward.

$99 flat rate

Virus, Malware & Scam Popup Removal

Got a popup telling you to "call Microsoft"? Computer acting strange after clicking something? We clean out whatever got in and lock things down so it doesn't happen again. If someone got your personal information, we help you figure out what to do next.

$129 starting at

Hardware Repair & Upgrades

Cracked screen, broken keyboard, dead hard drive. We can usually fix or replace it. And we'll be straight with you about whether it's worth repairing or if you'd be better off getting something new.

Quote call for estimate

Data Backup & Recovery

Lost photos, documents, or important files? We can often recover them even from failing drives. We'll also set you up with automatic backups so it doesn't happen again.

Quote call for estimate
Illustration of an IT technician arriving at a business office

Business Hourly IT Services

Business & commercial

On-Site IT Help

We come to your office and take care of whatever's not working. Network problems, computer issues, printer nightmares, or just "I don't know what's wrong but it's broken." We bring the tools.

$135 per hour

Remote Support

A lot of problems can be solved without a site visit. We connect to your computer securely and fix it while you watch. Or go grab a coffee and come back to a working machine.

$135 per hour

Business Tech Health Check

Not sure if your technology setup is where it should be? We look at the whole picture: network, computers, backups, security. You get an honest assessment and a clear list of what to tackle first.

$199 flat rate

Server & Network Repair

Internet down? Server won't boot? Computers can't talk to each other? We diagnose and fix infrastructure problems so your team can get back to work.

$135 per hour

New Employee Setup / Offboarding

Hiring someone? We'll get their workstation, email, and software set up. Someone leaving? We securely remove their access and transfer their files.

$135 per hour
Calling us more than a couple times a month?

A managed services plan might actually save you money. And a lot of headaches. We take care of things so they stop breaking in the first place.

See Managed Services

How it works

Call us or send a message

Just tell us what's going on in your own words. You don't need to know the technical name for anything.

We tell you the price first

You'll know what it costs before we start. No surprises, no hidden fees.

We fix it and explain what happened

We solve the problem and tell you what we did, so you understand and can avoid it next time.

Common questions

Most appointments are within the same week. If it's urgent, like you think you've been hacked, call us at 360-643-0072 and we'll do our best to get to you sooner.
Yes, a lot of our clients have Macs and we work on them regularly. Slow performance, software issues, setup, all of it. If something needs Apple-specific parts for a hardware repair, we'll let you know.
One-time help is pay-as-you-go. You call when something breaks, we fix it, that's it. Managed services is more like having us on retainer. We keep an eye on your systems, catch problems early, and you get priority when something goes wrong. If you're calling us a couple times a month, managed services usually ends up being cheaper.
Yes, we come to you anywhere in Jefferson or Clallam County. Port Townsend, Sequim, Port Hadlock, the surrounding area. A lot of issues can also be fixed remotely without a visit.
Always. Flat-rate services are priced right on this page. For hourly work, we estimate the time before we start. If we find something unexpected, we talk to you before doing additional work.
Yes. Go to our Remote Support page to start a session. If you're new, call 360-643-0072 and we'll get you set up.
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